Sleapys Foundation Ltd (“the Foundation”) is committed to managing your information in a secure and
responsible manner, in accordance with the Privacy Act 1988 (Cth). This policy sets out the way in which
the Foundation collects, uses and discloses personal information and also explains your rights and how
to contact us.
Your personal information
The types of personal information collected, stored or used by the Foundation may include your name,
address, phone numbers, email address, date of birth, gender, occupation and social media details.
In the case of submitting an application for assistance, the Foundation may collect sensitive information
about your physical health, assets/liabilities, income/outgoings and any government assistance.
This information is gathered to ensure that the Foundation has all relevant information to assess your
eligibility for assistance.
In addition, the Foundation may use de-identifed information to carry out research, prepare submissions
or to plan events/activities. De-identifed information is information which has been aggregated so that
it cannot be used to identify you or any other individual.
If you choose to not provide certain personal information, it may affect the ability for the Foundation to
communicate with you, as well as provide you with the assistance that you require.
Collecting your personal information
Personal information about you may be collected by the Foundation or from a third party. Personal
information may be collected via the Foundation’s website, through filling out a form, when speaking to
the Foundation over the phone, when you engage with the Foundation on social media, when you
subscribe to receive electronic newsletters, when you enter a competition/raffle/auction or when you
register for an event.
The Foundation may also collect personal information about you from third parties including the
ticketing agents, event organisers, merchandise providers, corporate partners, sponsors and other
suppliers. Certain information such as your IP address, browser type, domain names, access times and
referring website addresses may be gathered by the Foundation to maintain the quality of the service,
identify trends, track user’s movement, gather demographical information and to provide general
statistics.
In some cases, the Foundation and its third party service providers may use cookies and other
technologies that allow evaluation of a user’s website use, the ability to deliver customised advertising
and other services relating to website activity and internet usage. Additionally, when electronic
marketing communications are sent the Foundation may record where and when you open the message
and the particular links that are clicked.
Using your personal information
The Foundation may use the personal information collected about you in a variety of ways, including:
To verify your identity
To organise, conduct and promote the Foundation’s events
To provide you with information about donations
To carry out market research and surveys
To contact you if you win a prize in a competition that you have entered
To collect, assess and advise of an application for assistance
For direct marketing communications from the Foundation in relation to donations, merchandise,
wellbeing initiatives, competition and special partner offers. You will be able to opt out of direct
marketing at any time by utilising the unsubscribe feature on electronic marketing communications or
by contacting the Foundation for other marketing collateral.
Disclosing your personal information
In some limited circumstances it may also be necessary or appropriate for personal information to be
shared for legitimate and lawful purposes with third-party suppliers, volunteers, consultants, insurers,
auditors or other people or organisations which help us undertake our activities including event
planning. There may also be a requirement to share information as authorised by law or where we have
a public duty to do so.
Some of our third parties may have a separate privacy policy which applies to their collection, use and
disclosure of your personal information. You should refer to that privacy policy for further details on
how the relevant third party is handling your personal information.
Accessing your personal information
You can contact the Foundation at any time via phone or email to review the information that we have
collected about you and make the appropriate changes. The accuracy of the information depends on
what you have provided to the Foundation. It is recommended that you let the Foundation know if there
are any errors with your personal information. We will always ask for proof of identity before any action
is taken.
Changes to this statement
The Foundation will occasionally update this Privacy Policy to reflect company and customer feedback.
The Foundation encourages you to periodically review this Statement to be informed of how your
information is being protected.
Concerns
If you have any questions or concerns about how the Foundation collects and manages your information
please contact us on [email protected] and we will respond and resolve your issue as
quickly as possible. Please provide as much detail as possible about any complaint so we can resolve it
accordingly.
